Privacy

Privacy & User Data Policy

Kaide Market uses user data to operate protected marketplace transactions, verify sellers, prevent fraud, provide support, and keep account access secure.

Data we collect

Account profile details, contact information, seller verification details, listing data, order records, payment references, support messages, delivery information, device/session signals, and notification preferences.

How we use data

We use data to authenticate users, run checkout and escrow, verify sellers through automated or manual review, resolve disputes, send transaction notifications, detect abuse, and maintain audit records.

Seller verification data

Identity data is used for marketplace verification and is not shown publicly. Where automated verification is enabled, required verification details may be shared with DIDIT to complete identity checks.

Payment and escrow data

Payment references, fee breakdowns, ledger entries, invoices, refunds, and payout records are kept to reconcile transactions and meet operational audit requirements.

Data sharing

We share only what is necessary with service providers that support authentication, payments, email, messaging, identity verification, delivery coordination, fraud prevention, or support.

User controls

Users can update account details, notification preferences, store policies, and support information from their account or seller dashboard where available.

Security

Sensitive writes are handled server-side with authorization checks, and marketplace financial activity is recorded through auditable server workflows.